Cancellation Policy

Cancellation within 12 hours of purchase
You may cancel your order for any reason within 12 hours of purchase, as long as the product has not yet been shipped. After this period, we are unable to process cancellations.

Cancellation with a refund

• If you cancel before your order has shipped, you will receive a full refund.

• If you cancel after your order has shipped, you will need to return the package to our warehouse at the following address:

  Return Address:
  Galastraat 23
  1036 LA Amsterdam
  The Netherlands

  Please note that in this case, the refund amount will be lower than the original payment due to fulfillment and shipping costs.

Cancellation with rescheduling option
If you need to cancel your order but would prefer to receive it at a later date, you may reschedule your order instead. Please contact our customer service team to arrange a new delivery date.

We encourage all customers to review this cancellation policy before completing a purchase to ensure you understand the terms and conditions.